Privacy Policy

1. Introduction

Welcome to Aqua Pro Pool Care (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including any related media form, mobile website, or online contact forms (collectively, the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Site.

2. Information We Collect

We may collect information about you in several ways.

a. Personal Information

Personally identifiable information you voluntarily provide to us may include:

Name
Email address
Phone number
Service address or mailing address
Information submitted through contact or quote request forms

We only collect personal information that you choose to provide.

b. Non-Personal Information

We may automatically collect non-identifiable information such as:

Browser type
IP address
Device type
Operating system
Referring website
Pages visited and time spent on our Site

This information helps us improve website performance and user experience.

c. Cookies & Tracking Technologies

Our Site may use cookies, tracking pixels, and similar technologies to:

Improve website functionality
Understand visitor behavior
Enhance user experience

You may disable cookies through your browser settings, though some features of the Site may not function properly.

3. How We Use Your Information

We use collected information to:

Provide pool service quotes and respond to inquiries
Schedule and manage services
Communicate with customers regarding appointments or services
Send service updates or confirmations
Improve website functionality and marketing efforts
Maintain security and prevent fraud or misuse

We only use your information for legitimate business purposes.

4. Sharing Your Information

Aqua Pro Pool Care does not sell, rent, or trade your personal information.

We may share information only in the following situations:

Service Providers:
Trusted third parties who help operate our website or business operations (such as hosting providers or communication platforms).

Legal Requirements:
When required by law or to protect our rights, property, or safety.

Business Transfers:
In connection with a merger, sale, or transfer of company assets.

5. Data Security

We implement reasonable administrative and technical safeguards designed to protect your personal information.

However, no internet transmission or electronic storage system is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal data
Request correction or deletion of your information
Withdraw consent to communications
Object to certain data processing activities

To exercise your rights, please contact us using the information below.

7. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage you to review their privacy policies before providing personal information.

8. Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us and we will promptly remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be reflected by a revised Effective Date at the top of this page.

We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Aqua Pro Pool Care
176 Park Place Dr Petaluma, CA 94954

📞 Phone: (707) 776-6629